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Air Seychelles named four-star airline by Skytrax

Pointe Larue, Seychelles | January 3, 2014, Friday @ 14:52 in Business » TOURISM | By: George Thande | Views: 4041
Air Seychelles named four-star airline by Skytrax

The 4-star Airline award celebration with Air Seychelles Chief Executive Carmer Ball flanked by Air Seychelles Chairman, Minister for Tourism and Transport, Joel Morgan, Minister for Tourism and Culture, Alain St Ange and airline's staff (Air Seychelles)

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(Seychelles News Agency) - The national carrier of the Seychelles has been awarded the 4-Star airline ranking by airline review organisation, Skytrax, Air Seychelles’ chief executive Cramer Ball announced today. 

The airline becomes the first and only 4-Star airline in the Indian Ocean, Air Seychelles said in a statement, noting “it is one of only 36 airlines in the world that meet the rigorous quality criteria of the Skytrax 4-star airline ranking.”

The new status also make it the second best airline in Africa, said the airline.

 “We are absolutely delighted to receive this recognition. We have been working very hard to enhance our product and service offering, ” Ball said during a ceremony organised for staff and partners to mark the achievement at the country’s international airport on main island Mahe.

“Our new ranking places us among the very best airlines in the world and confirms the significant progress we have made during the last two years. ”

“We knew we were becoming a great airline and we wanted to make that official. So we invited Skytrax to audit us, to give us an independent, unbiased reading of where we stand on a global basis,” he said.

He added that the award also showed the big commitment and effort by the airline’s staff, “who with our equity partner, Etihad Airways, have worked to reshape our offering while retaining the very unique Creole warmth and hospitality for which we are renowned.”

Home affairs and transport minister Joel Morgan, who also chairs the airline’s board, said words cannot adequately say how amazing the accomplishment is, “especially considering how uncertain our future looked two years ago”. He commended the airline’s staff, 97% of whom he said come from the archipelago of about 90,000 inhabitants.

Skytrax says on its website that its 4-star airline rating is “a seal of quality approval presently awarded to 36 airlines, recognising airlines that deliver a good overall quality performance.

“This 4-star airline rating is achieved by airlines that provide a good product standard across different travel categories, combined with good standards of staff service applied to both the cabin service and airport environments.”

On another website Skytrax lists only seven 5-Star airlines, namely All Nippon, Cathay Pacific, Qatar, Hainan airways, and Malaysian, Singapore and Asiana airlines.

Ball said Air Seychelles will now seek to be a 5-star airline.

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Tags: Air Seychelles, Skytrax, 4-Star airline

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